Terms of Service

Last updated: October 16th, 2025

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1. Services
   Submit Juice (“the Agency”) helps clients get their sites and content submitted across directories, publishers, and partner networks (“Services”). The exact scope of work will be clearly outlined in your order, invoice, or proposal before we begin.
   
   A Service is considered complete once we’ve successfully performed and documented all agreed submissions. Because third-party platforms ultimately control whether or how your content appears, we can’t guarantee publication, ranking, or timing — only that we’ll execute the agreed work professionally.‍
2. Fees and Payment
   All fees are listed and agreed upon prior to the start of work. Payment is required in full before delivery unless otherwise stated. Once we’ve performed and documented the work, the Service is considered delivered.
3. Refund Policy
   All payments are non-refundable unless a refund has been explicitly approved in writing by the Agency before payment. Because our work involves human time and digital submissions, refunds are not available once the agreed tasks have been completed.
   
   We make no guarantees regarding results or outcomes — only that we’ll complete the Services we’ve promised.‍
4. Coverage and Third-Party Platforms
   We don’t control or influence third-party platforms. Once we’ve submitted your content as agreed, our responsibility ends there. We can’t promise how long it takes for a submission to appear, whether it’s approved, or how it performs after publication.‍
5. Client Responsibilities
   You agree to provide the Agency with accurate and complete information required for the Agency to perform its Services. The client is solely responsible for the content and accuracy of any materials or information it provides.‍
6. Intellectual Property
   All systems, templates, and processes used by the Agency in the course of providing services will remain the intellectual property of the Agency, unless otherwise agreed in writing. Upon full payment of fees due, the Agency grants the client a license to use deliverables created for the agreed-upon scope.‍
7. Limitation of Liability
   In no event will Submit Juice be liable for indirect, incidental, or consequential damages. Our total liability for any claim shall not exceed the amount you paid for the specific Service in question.
8. ‍Confidentiality
   The Agency agrees to maintain the confidentiality of any sensitive or private information shared by the client, including but not limited to usernames, passwords, and other proprietary data. The Agency will use such information solely for the purpose of providing the agreed-upon services and will not disclose it to any third parties without the client's express written consent, except as required by law. The Agency will implement reasonable security measures to protect the client's confidential information from unauthorized access or disclosure.‍
9. Dispute Resolution
   If there’s ever a concern, we’ll do our best to resolve it quickly and fairly. You agree to contact us in good faith before filing any complaint, chargeback, or public claim.
   
   If a chargeback is filed after Services have been documented as complete, we reserve the right to suspend future work and seek reimbursement for any costs incurred in defending the dispute.
10. Termination
    Either party may terminate the agreement at any time upon written notice to the other party. The client agrees to pay the Agency for all services provided up to the date of termination.‍
11. Entire Agreement
    These Terms of Service constitute the entire agreement between you and the Agency and supersede any prior agreements. Changes must be made in writing and agreed to by both parties.
    
    By purchasing or engaging the Agency's services, the client agrees to be bound by these Terms of Service.

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